Frequently Asked Questions

Please reach us at shiptechmarineltd@gmail.com if you cannot find an answer to your question

Can I Order Through the Website?

Yes, all products displayed on our website are available for online ordering. Orders must be paid for upfront.

• Processing Time: Please allow up to 3 working days for order processing.

• Shipping: Your order will be shipped via mail(Canada Post or UPS)—whichever is more cost-effective.

• Special Orders: For custom or special order requests, feel free to contact us at hello@shiptech.ca.

We’re happy to assist with any unique needs you may have!

Do You Have Parts Available for Purchase?

Yes, we offer parts for purchase and ship directly to our customers.

• Order Requirements: Please have your model and serial number or the part number ready when making an inquiry.

• Shipping: All parts are shipped directly to the customer.

• Payment: Full payment is required upfront before any part orders are processed.

• Pricing Notice: Prices are subject to change due to ongoing supply chain dynamics, currency fluctuations, and global factors such as political developments or tariffs.

For pricing, availability, or to place an order, please contact us at hello@shiptech.ca.

Where Can I Find My Serial and Model Number?

To assist with parts or service inquiries, you'll need your engine's serial and model numbers. Here's where to find them and how to read them:

🔍 Where to Look

The serial and model numbers are typically located on a metal tag or sticker on the mounting bracket of the engine.

🔧 How to Identify by Brand

🟦 Yamaha:

• Model Number Format: F150XX

  • F = Four-Stroke

  • 150 = Horsepower

  • XX = Unique identifier (2–4 letters)

⬛ Mercury:

• Serial Number Format: 2BXXXXXX

  • Begins with a number and a letter (e.g., 2B), followed by 6–8 digits

🔵 Suzuki:

• Serial Number (S#): 20003F-911111

  • Begins with four numbers, followed by a letter, then six digits

• Model Number (M#): DF150XXXX

  • DF = Four-Stroke

  • 150 = Horsepower

  • XXXX = Unique letters or combination

🔴 Honda:

• Serial Number (S#): BAGJ-XXXXXXX

  • Four letters followed by seven digits

• Model Number (M#): BF150

  • All Honda outboard models begin with BF followed by horsepower

If you're still unsure, feel free to contact us at hello@shiptech.ca and we’ll help you locate the right information.

What Type of Fuel Should I Use?

We strongly recommend using non-ethanol fuel for optimal engine performance and longevity.

⛽ Recommended Fuel:

• Non-ethanol gasoline is ideal for marine engines, as it prevents issues caused by ethanol separation.

⚠️ Why Avoid Ethanol Fuel?

• Ethanol tends to separate from gasoline, especially during storage.

• This can lead to:

  • Clogged injectors or carburetors

  • Fuel system damage

  • Difficult starts and poor performance

🧪 Fuel Stabilizer Recommendations:

If non-ethanol fuel is unavailable and ethanol-based fuel must be used, always use a high-quality fuel stabilizer to protect your engine.

We recommend:

• CRC Marine Fuel Stabilizer

  • Keeps stored gasoline and diesel fresh

  • Prevents rust, corrosion, gum, and varnish buildup

  • Safe for both 2- and 4-cycle engines

• Captain PHAB Marine Fuel Treatment

  • Clear and clean marine-grade formulation

  • Protects against fuel deposit formation

  • Absorbs moisture to prevent corrosion

Using the right fuel and stabilizer helps ensure reliable starts, cleaner engine operation, and a longer life for your marine engine. For more help, contact us at hello@shiptech.ca.