Shipping Policy
Effective Date: October 2026
Shipping Policy
Shiptech Marine Ltd is committed to providing fast, reliable, and cost-effective shipping throughout Canada. We carefully package every order to help ensure it arrives safely and in excellent condition.
At this time, we primarily ship to customers within Canada.
Order Processing
Most in-stock orders are processed within 1–3 business days after payment has been confirmed.
Orders placed on weekends or statutory holidays will be processed on the next business day.
Special order items may require additional processing time.
Shipping Carriers
Depending on the product size, destination and shipping cost, Shiptech Marine Ltd may use:
Canada Post
Purolator
UPS
FedEx
Canpar
Other approved Canadian freight carriers
The choice of carrier is at the discretion of Shiptech Marine Ltd.
Shipping Charges
Shipping charges are calculated according to:
Package weight
Package dimensions
Delivery destination
Shipping method selected
Oversize freight requirements
Shipping charges are displayed during checkout whenever possible.
Free Shipping Offer
Shiptech Marine Ltd may offer FREE SHIPPING on qualifying online orders.
Free Shipping Conditions
Available on qualifying online purchases only.
Minimum purchase of CAD $250 before taxes.
Applies only to eligible products.
Applies only to Canadian destinations.
Available while promotional offer remains active.
Free Shipping Exceptions
Free shipping does not apply to:
Oversized products
Heavy freight items
Hazardous materials
Remote or rural postal codes
Northern Canada
Yukon
Northwest Territories
Nunavut
Local delivery
USA or International orders
Additional freight charges may apply where applicable.
Multiple Shipments
Orders may occasionally ship in multiple packages.
If separate shipments are necessary, additional freight charges may apply for products that do not individually qualify for free shipping.
Delivery Times
Typical delivery estimates after shipment:
British Columbia: 1–3 business days
Western Canada: 2–5 business days
Ontario & Quebec: 4–8 business days
Atlantic Canada: 5–10 business days
Remote locations: Additional delivery time may apply.
Delivery times are estimates only and cannot be guaranteed.
Delays
Shiptech Marine Ltd is not responsible for delays caused by:
Weather
Natural disasters
Labour disruptions
Carrier delays
Customs inspections
Incorrect shipping information supplied by customers
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Additional shipping charges resulting from incorrect or incomplete addresses will be the customer's responsibility.
Damaged Shipments
Please inspect your shipment immediately upon delivery.
If your package appears damaged:
Note the damage with the carrier whenever possible.
Take photographs before opening.
Contact Shiptech Marine Ltd within 48 hours.
Email:
hello@shiptech.ca
Lost Shipments
If your tracking indicates delivery but your package cannot be located, please contact us promptly.
We will work with the shipping carrier to investigate the shipment.
Special Orders
Products ordered specifically for a customer are considered Special Orders.
Special Orders:
Cannot normally be cancelled.
Cannot normally be returned.
May require a deposit or full payment before ordering.
Oversized & Heavy Freight
Large products such as:
Anchors
Chain
Windlasses
Marine seating
Ladders
Rail tubing
Bulky equipment
may require additional freight charges beyond standard shipping rates.
Customers will be contacted before shipment if additional freight charges apply.
International Shipping
At this time Shiptech Marine Ltd primarily serves Canadian customers.
International shipping may be available by special arrangement only.
Additional duties, taxes, brokerage fees and customs charges are the responsibility of the customer.
Related Policies
Please also review our:
Returns & Refund Policy
Terms & Conditions
Privacy Policy
Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Shiptech Marine Ltd
Richmond, British Columbia, Canada
© 2026 ShipTech. All rights reserved.
Prices and availability are subject to change without notice due to supplier costs, exchange rates, tariffs, and market conditions. Product images may differ from actual items. Please contact us to confirm current pricing and availability.